Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the RecoverWise website, our services, and any digital products purchased through our platforms. By using our website or booking a service, you agree to be bound by these Terms.
1. About RecoverWise
RecoverWise (“we”, “our”, “us”) provides admin services focusing on debt recovery support for UK businesses, as well as digital products such as templates and toolkits. Our contact email is support@recoverwise.co.uk.
2. Services Provided
Our services include administrative and process support for debt recovery, including guidance on templates, communication drafting, and use of publicly available legal frameworks (e.g. Money Claim Online).
We do not contact debtors directly or act as a regulated debt collection agency.
3. No Legal or Financial Advice
RecoverWise does not provide legal or financial advice. All services, templates, and materials are for general informational and administrative purposes only. You are responsible for seeking independent legal or financial advice if you require professional guidance tailored to your situation.
4. Bookings and Payments
Bookings for consultations and services are processed via our Bookly system. Payment must be made in full at the time of booking unless otherwise agreed in writing. Digital products purchased through platforms such as Stripe must be paid for in advance through secure payment gateways.
5. Cancellations and Refunds
For booked services, cancellations made at least 24 hours in advance may be rescheduled at no additional cost.
Cancellations with less than 24 hours’ notice may not be eligible for rescheduling or refund.
Digital product sales are final and non-refundable due to their instant downloadable nature.
6. Use of Digital Products
Digital products purchased from RecoverWise are licensed for personal or business use by the purchaser only.
You may not resell, redistribute, or share these materials without our written consent.
7. Intellectual Property
All website content, materials, branding, and digital products remain the intellectual property of RecoverWise. Reproduction, distribution, or modification of our materials without prior written permission is prohibited.
8. Limitation of Liability
RecoverWise shall not be liable for any indirect, consequential, or incidental damages arising from the use of our website, services, or digital products. Our total liability is limited to the amount paid for the relevant service or product.
9. User Responsibilities
You agree to use our services and website lawfully and respectfully. You must not engage in any activity that may harm our website, reputation, or interfere with other users’ experience.
10. Privacy and Data Protection
Your personal data is handled in accordance with our Privacy Policy, which complies with UK GDPR and the Data Protection Act 2018.
11. Links to Other Websites
Our website may contain links to third-party websites, such as payment processors or booking platforms.
We are not responsible for the content or privacy practices of those external sites.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
privacy@recoverwise.co.uk